Blog

Straight talk
on the web.

Thinking on web hosting, performance, and why most small businesses are paying twice what they should.

75 posts

Ownership

Your agency charges you for premium hosting and puts your site on a shared server

Your invoice says premium hosting. Your site is on the same shared server as a thousand others, costing your agency about £4 a month. Here is how to check.

27 February 2026 / 5 min read Read more ->
Ownership

You paid for a bespoke design and got a £40 theme

You paid for a one-of-a-kind website. You found out later it was a £40 theme anyone can buy. Here is how to spot it and what to do about it.

22 February 2026 / 6 min read Read more ->
Business

Your agency is spending your Google Ads budget on searches that have nothing to do with your business

You hired an agency to run Google Ads and your budget is vanishing into searches that have nothing to do with what you sell. Here is what is going wrong and how to take back control.

18 February 2026 / 6 min read Read more ->
Business

Your agency wrote your website with AI and did not tell you

You paid for a copywriter. You got a chatbot. Here is how to tell, why it matters, and what to do next.

15 February 2026 / 5 min read Read more ->
Ownership

Your agency told you to renew hosting with them - at triple the market rate

Your agency renews your hosting every year and charges triple what hosting actually costs. Here is what you are really paying for and how to move it.

13 February 2026 / 6 min read Read more ->
Ownership

Your agency never set up analytics and you have no idea who visits your site

Your site has been live for two years and you have no idea if anyone visits it. The agency never set up analytics. Here is what should have happened and how to fix it now.

9 February 2026 / 5 min read Read more ->
Business

Your agency sold you a custom design and delivered a template

You paid for a custom design. You got a template that looks like every other plumber, cafe, or salon site in the country. Here is how to tell, and what to do about it.

5 February 2026 / 5 min read Read more ->
Ownership

My agency will not give me the login to my own hosting account

You pay every month for hosting but cannot log in to it. The agency dodges the question, sends a screenshot instead, or claims it is too technical. Here is what is actually going on.

2 February 2026 / 5 min read Read more ->
Tech

Your agency launched your site with no SSL and Google flagged it as not secure

Your agency launched your website and visitors saw a red Not Secure warning for months. That is a basic mistake, and it cost you customers. Here is what to do.

28 January 2026 / 5 min read Read more ->
Business

Your agency took 9 months to build a 5-page brochure site

A 5-page brochure site is a fortnight of work. If your agency took nine months, the delay was never about the site - it was about how they run their pipeline.

24 January 2026 / 5 min read Read more ->
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