Blog

Straight talk
on the web.

Thinking on web hosting, performance, and why most small businesses are paying twice what they should.

75 posts

Ownership

Leaving your agency feels impossible because they hold your domain

Your agency registered your domain in their own account and you have no idea how to leave without losing everything. Here is what you actually own, what you do not, and how to take it back.

19 May 2026 / 6 min read Read more ->
Business

You paid a deposit six months ago and still have no website

Six months ago you handed over a deposit. You still have no website, no real updates, and a growing suspicion you have been forgotten. Here is what to do next.

14 May 2026 / 6 min read Read more ->
Business

Your agency took the deposit and disappeared

You paid a deposit, signed off the brief, and now the agency has stopped replying. No site, no updates, no refund. Here is what to do next.

10 May 2026 / 6 min read Read more ->
Business

Your agency has charged you for SEO for a year and shown you nothing

Twelve months of SEO invoices and your phone still is not ringing. Here is what your agency is probably doing for that money, and what to do about it.

5 May 2026 / 6 min read Read more ->
Business

Your hosting bill is hundreds a month. It should be pounds.

Hosting a five-page business website costs the agency a few pounds a month. You are paying ten times that. Here is what the markup actually buys.

1 May 2026 / 5 min read Read more ->
Business

Your agency quoted one price and the final invoice was more than double

You agreed a price. The invoice came in at more than double. Here is how agencies engineer that gap, what you can push back on, and how to stop it happening again.

28 April 2026 / 6 min read Read more ->
Ownership

Your agency registered your domain in their name, not yours

You paid for the domain. The agency put it in their own account. Here is what that actually means, and how to fix it without paying them off.

23 April 2026 / 6 min read Read more ->
Business

Your agency disappeared after launching your site

The site launched, the invoice cleared, and then the emails stopped. This is what is actually happening at the agency, and how to fix it without starting over.

19 April 2026 / 5 min read Read more ->
Business

Your agency guaranteed first page of Google and 18 months later you are still invisible

An agency guaranteed you first page of Google. Eighteen months on, your business is nowhere. Here is why the promise was hollow and how to get out.

14 April 2026 / 6 min read Read more ->
Business

You pay a monthly retainer but have no idea what your agency actually does

Your agency takes the same direct debit every month. You have not asked them to do anything in six months. Here is what is probably happening on their end.

10 April 2026 / 5 min read Read more ->
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